RETURN AND REFUND POLICY

Returns/ Relief :

Our focus is complete client satisfaction. Thus, we give a 7- Day return period after the date of delivery. In the event, if you’re displeased with our product, we’d accept a return/ relief request, handed, the product is unused and is in the same condition as was delivered. Please go through each deal precisely before buying it, it provides all the details about the services or the product you buy. Guests have the liberty to return/ replace an order depending on the product.
Mode of Refund

  • Get your refund in Shopgems your portmanteau as soon as the product reaches us. ( Fastest)
  • Refund via original payment mode for all reimbursed orders. Refund in bank accounts for Cash on Delivery orders.

Refund Timing :

The refund can take up to 10 days to get credited to your bank account. formerly a refund is Initiated by Shopgems it can take the ensuing time to get credited to your bank account. In case your refund is delayed, please connect with us at support@shopgems.in

  • UPI 1 day
  • Net Banking 1-4 days
  • Credit Card 1 to 7 days
  • Disbenefit Card 7 to 10 days
  • Occasionally refund can be delayed, factual refund date will be handed by our client care specialist, formerly refund date is verified by our client care specialist refund will be done as Slated.

Cancellations :

  • Please note that there may be certain orders that we’re unfit to accept and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may affect in your order being canceled include limitations on amounts available for purchase inaccuracies or crimes in product or pricing information,
  • You may cancel an order before the order has been packed from our storehouse. After an order is packed, also we will have to reuse the cancellation with our logistics mates. This takes about 24 hours, and in some cases, delivery attempts may also be made.
  • Once an order is delivered, we follow our return policy to determine farther conduct.
  • Any return/ relief requests after the 7- Day return period won’t be entertained.
  • For any further backing, please communicate our client care platoon 91989170751 7 or post us at Support@shopgems.in

Note :

  • No Returns/ Refunds on RD and Digital Services.
  • All Rights Reserved to shopgems.
  • All controversies are subject to Delhi governance. Goods formerly vended will only be taken back or changed as per the shopgems exchange/ return policy.
  • The company shall not pay any charges for Legal Notices and won’t entertain any legal notices for issues with the orders.
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